City Operations Continuing But Offices Closed

Communications Director

Kristin Farley
[email protected]
(865) 215-2589

400 Main St., Room 691
Knoxville, TN 37902

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City Operations Continuing But Offices Closed

Posted: 01/15/2024
Closed Hundreds of City employees have been working 24/7 throughout this snowy holiday weekend, and will continue to provide public-safety and core support services this week as the snowstorm worsens.

However, City offices and recreation facilities, including the City County Building, will be closed Tuesday and possibly longer. 

Police officers, firefighters, snow-plowing Public Service crews, Fleet Services technicians and others will continue to perform their duties in person as usual.

But employees providing non-emergency non-frontline services will be working remotely until the snow is off the streets and roads are safe for travel.

“The City never actually closes,” Mayor Indya Kincannon said. “We never ceased offering high-quality services during the pandemic, and we won’t shut down now due to snow. We understand that people rely on us. We’re there when we’re needed the most.”

The closure of City offices and recreation centers means that employees and the residents they serve won’t risk harming themselves or others by driving when conditions are treacherous.

Waste Connections will not pick up residential trash or recycling today, Tuesday, Jan. 16. Downtown crews will also not pick up trash & recycling.


To report non-emergency issues needing attention, or to request non-emergency services, contact the 3-1-1 Center. For fastest and easiest access, use the My Knoxville app or go to


Updates will be posted throughout the day on City social media sites.