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The Disability Services Office supports accessibility across city facilities, parks, neighborhoods, and disability-related programs and policies.


  COVID INFORMATION
  On June 23, 2022, the Biden-Harris Administration launched a new initiative to expand the availability of testing options that are more accessible for people who are blind or have low vision.

How to get the tests:  
Order online or by calling 1-800-232-0233.

• Each order now includes 12 rapid-antigen tests that are more accessible for people who are blind or have low vision. 
• These will ship in six separate packages, each with two tests.
• Each package will have a separate tracking number.   
• Orders will ship free, while supplies last.
 
To use the tests, you must:
• Have a compatible Bluetooth-enabled smartphone.
• Download and install a free app from the Apple App Store (for iOS) or Google Play Store (for Android).

What makes the tests more accessible?
The test works with the app to provide:
• Audio step-by-step instructions for administering the test.
• Audio test results.

Need more assistance?

Call 1-888-677-1199 Monday-Friday from 9 a.m. to 8 p.m. (Eastern) or email [email protected].
   
Stephanie Brewer Cook
ADA Coordinator
Suite 539, Office B, City County Building
Voice: 865-215-2034
TTY: 711
Fax: 865-215-4581
[email protected]

Misha Dziubak
Disability Services Office Assistant
Suite 539, Office C, City County Building
Voice: 865-215-2423
TTY: 711
[email protected]


ACCESSIBILITY AND THE 2020 DECENNIAL CENSUS


CITY OF KNOXVILLE FORMS TO DOWNLOAD
(If submitting forms using online submit button, please use Internet Explorer)

• City of Knoxville Applicant Accommodation Request [PDF]
• City of Knoxville Americans with Disabilities Act ADA Complaint Form [PDF]


ADA & LOCAL JUDICIARY PROCESS

The Americans with Disabilities Act prohibits discrimination against any qualified individual with a disability. The Tennessee Judicial Branch does not permit discrimination against any individual on the basis of physical or mental disability in accessing its judicial programs. In accordance with the Americans with Disabilities Act, if necessary, the Tennessee Judicial Branch will provide reasonable modifications in order to access all of its programs, services and activities to persons with qualified individuals with disabilities.

This notice is provided as required by Title II of the Americans with Disabilities Act of 1990.

If you need assistance, have questions or need additional information, please contact your Local Judicial Program ADA Coordinator:

Stephanie Brewer Cook
865-215-2034
[email protected]

If you need assistance, have questions or need additional information, you may also contact the Tennessee Judicial Program ADA Coordinator:

John Coke
511 Union Street, Ste. 600
Nashville, TN 37219
615-741-2687 OR 800-448-7970
[email protected]

The Tennessee Judicial Branch Americans with Disabilities Act Policy Regarding Access to Judicial Programs, as well as a Request for Modification form may be found online at www.TSC.State.TN.US.
Request for Modification form [PDF]


MAKING KNOXVILLE A MORE ACCESSIBLE CITY

Stephanie Cook at Suttree LandingMultiple City departments are working to make downtown and neighborhoods – as well as City parks and recreation programs – more accessible to people with disabilities. Stephanie Cook, the City's ADA Coordinator, sees progress being made. She's pleased the City is prioritizing walkable neighborhoods, and more paths are being opened for people using wheelchairs. "The past few years have been good ones in terms of accessibility," she said. "We're definitely going in the right direction." The accessible picnic tables, overlooks and playground at Suttree Landing Park are "crown jewels," Cook said.
Click here to read full blog post


WHAT IS THE AMERICANS WITH DISABILITIES ACT?

Celebrating 30 Years of the ADAThe Americans with Disabilities Act (ADA) was signed into law on July 26, 1990. The ADA is one of America's most comprehensive pieces of civil rights legislation that prohibits discrimination and guarantees that people with disabilities have the same opportunities as everyone else to participate in the mainstream of American life -- to enjoy employment opportunities, to purchase goods and services, and to participate in State and local government programs and services.
Click here to learn more


HAVING PROBLEMS WITH OUR WEBSITE?

If you encounter accessibility problems with this page or have comments to offer, including any access difficulty due to incompatibility with adaptive technology, please contact [email protected]