Payment Portal

Purchasing Agent

Penny Owens
[email protected]
(865) 215-2070

400 Main St., Room 667
Knoxville, TN 37902

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The City of Knoxville offers vendors the ability to view their purchase orders, invoices, payments, and to update their payment address information through a Self-Service Account established on the Payment Portal. If you were previously registered as a vendor with the City of Knoxville (before December 2016), your email address and password for the Self-Service Account will continue to work to obtain this information. If you were not previously a vendor with the City and have now registered as a vendor through our vendor registration link or if you receive other payments not related to purchases from the City of Knoxville, you may use the link below to also register for a Payment Portal Self-Service Account, giving you access to the information tied to purchases we make from you.


Click here to access the Self Service Payment Portal 

*If you are not sure if you have a Payment Portal account or you cannot find your login information, please call 865-215-2070 or email [email protected] for verification.

NOTE: The Payment Portal account is used ONLY to access purchase order and payment information. If you wish to become a vendor with the City of Knoxville, please Click Here to Register as a Vendor.