What to do if you're involved in a CRASH

Police Chief

Paul Noel
(865) 215-7000

800 Howard Baker Jr. Ave.
Knoxville, TN 37915

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What to do if you're in a crash


If you are injured in a crash, call 9-1-1 and an officer will respond. 

Knoxville Police Department officers will always respond to crashes that: 

• Result in injury or death
• Involve a suspected intoxicated driver
• Involve an uninsured or unlicensed driver
• Involve a hit-and-run with injury 
• Result in a disabled vehicle in or on the roadway
• Involve a disorderly or uncooperative party
• Involve a Hazmat situation
• Involve a City of Knoxville vehicle, KAT transportation or a neighboring law enforcement agency upon request 



MINOR, NON-INJURY CRASHES

Take photos of crash damageDrivers involved in a minor, non-injury crash should still call 9-1-1 or the non-emergency number at 865-215-4010. However, effective September 1, 2022, call takers might not dispatch an officer if it does not require police response based on the circumstances.

It is preferred that drivers involved in minor, non-injury crashes move their vehicles out of the roadway to a safe location and do the following: 

• Politely exchange information with the other involved party or parties
• Take detailed cell phone photos of damage
• Share the applicable information with respective insurance companies
• File the required documents with the state 



YOU MUST REPORT YOUR CRASH TO THE TENESSEEE DEPARTMENT OF SAFETY

File report to statePer T.C.A 55-12-104, Tennessee law requires that you must file, or have filed in your behalf, a personal accident report with the Department of Safety if you were involved in a crash as an owner or driver involving death or injury, or in which damage to property was in excess of four hundred dollars ($400) to any person involved. This report is required regardless of who was at fault and in addition to any report filed by an investigating officer.

Failure to file a personal accident report with the Department of Safety shall result in the suspension of driver license and registrations or nonresident operating privileges of any person involved in an accident.

Your report must be submitted to the Department of Safety within twenty (20) days from the crash in order to avoid the proposed suspension of your driving and registration privileges. 

You can satisfy this requirement by downloading, printing and completing the Tennessee Department of Safety and Homeland Security Owner / Driver Report form, which can be found below. Blank copies of the document can also be obtained at Knoxville Police Department headquarters at 800 Howard Baker Jr. Avenue. The completed form should be sent to: 

TENNESSEE DEPARTMENT OF SAFETY AND HOMELAND SECURITY
P.O. BOX 945
NASHVILLE, TN 37202


Click here for Tennessee Department of Safety and Homeland Security Owner / Driver Report form