For report inquiries or general questions, please call 865-215-7231.

The Records Unit strongly advises that you call ahead to confirm availability and cost of reports.

The Records Unit is located at:
Police Headquarters
800 Howard Baker Jr Ave.
Knoxville, TN  37915

Records office hours are Monday thru Friday between the hours of 8:00 am and 4:00 pm. All copies of reports are .15 per page.
Beginning July 1, 2019, Tennessee passed a law that only persons directly involved, the insurance company of involved persons or legal representation of said parties may obtain an unredacted report. Request from non-involved persons will receive a redacted report.


The process for obtaining an Accident Report:

1. You may bring your blue Accident Information card and appear in person at our Records window.
2. You may mail in your request to the address listed above. Request via mail must contain either a copy of the blue Accident Information card, or a letter stating the report number, date, location and drivers name. The payment in form of check or money order made out for the exact amount and a self-addressed stamped envelope for return. 
3. The state now is offering a website called www.purchasetncrash.gov, where accident reports can be obtained online. This website has a fee of $10.00.

The process for obtaining Incident Reports:

1. You may bring your white Case Information card and appear in person at our Records window.
2. You may mail in your request to the address listed above. Request via mail must contain either a copy of the white Case Information card or a letter stating the report number, date, location and victim's name. The payment in form of check or money order made out for the exact amount and a self-addressed stamped envelope for return. 

Criminal Background checks are $10 cash or check. The Records Unit requires a government issued photo ID and a social security card in order to complete the check.

KPD Open Records Request Form

Records Supervisor: Samantha McClain, 865-215-7231
[email protected]