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COVID-19 Housing AssistanceAre you having trouble paying your rent or mortgage due to financial issues brought about by COVID-19? Maybe your rent or mortgage is temporarily delayed, but you aren’t sure how you’ll afford to pay when the bills are due?

You may qualify for COVID-19-related housing assistance, if you live in the city of Knoxville and have lost employment or income due to COVID-19, or are unable to work because you’ve been diagnosed or quarantined with COVID-19.

Click here for more information or call 211 and ask about the Housing Assistance Program for COVID-19.

Housing and Neighborhood Development (formerly Community Development) administers a variety of programs geared toward the revitalization of Knoxville's low-to-moderate income neighborhoods. In order for resources to have the greatest impact, the Department targets its programs to strategy areas that are selected periodically.

Main Line: 865-215-2120
Fax: 865-215-2962 
Disability Services:  865-215-2034
TTY: 865-215-4581 
Fair Housing Program:  865-215-2120
Housing Programs:  865-215-2120
Neighborhood Strategy Areas: 865-215-2120
Solutions to Problem Properties: 865-215-2120


The City intends to submit Amendments to its 2019-2020 Annual Action Plan to accept additional CARES Act funding to prevent, prepare for, and respond to coronavirus/COVID-19. The City was notified by HUD on April June 9, 2020, that it would receive $2,221,592 in additional ESG-CV funds, along with information about flexibility and waivers of certain regulations and requirements. These priority projects and activities will be used to prevent, prepare for, and respond to the coronavirus among individuals and families who are homeless or receiving homeless assistance and homelessness prevention activities; and Certain waivers of HUD requirements were made available.

Public Notice [PDF]

Substantial Amendments [DOC]

Information on how to provide comment on the proposed Amendments [PDF]


* Programs to improve housing opportunities for lower-income homeowners, tenants and home buyers as well as assistance to organizations serving Knoxville's homeless population.
* A Fair Housing Program to promote equal opportunity in housing in Knoxville.
* Activities that identify vacant, blighted or problem properties and seek developers to return them to productive use.
* Support for programs that assist neighborhoods in identifying and solving their own problems
* Support for programs that provide training and employment to lower-income citizens or to assist lower-income citizens in starting small businesses.


* Five Points Commercial Development
* Lonsdale Redevelopment
* Vestal Redevelopment


Energy Star Partner - The City of Knoxville is a proud partner of ENERGY STAR. The Housing and Neighborhood Development (former Community Development) Department's Owner Occupied Housing Rehabilitation Program has built thirteen (13) Energy Star homes and plan on building more Energy Star-certified homes. ENERGY STAR qualified products and practices help you save money and reduce greenhouse gas emissions by meeting strict energy efficiency guidelines set by the U.S. EPA and U.S. DOE. The ENERGY STAR label also designates superior energy performance in homes and buildings. More information is available on the ENERGY STAR website at www.energystar.gov.