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Call KPD Non-Emergency Phone Number at 865-215-4010

When Should I Call the Non-Emergency Line?

Captain Don Jones
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Captain Don Jones

The Patrol Division performs the primary police function: Patrol. Embodying the true pride and tradition of the department, the Patrol Division is marked by a philosophy of teamwork. The division's patrol function, in its simplest terms, is the prevention and deterrence of criminal activity operations and the provision of day-to-day police service to the community.

The work performed by this division is massive in its scope. While usually occurring in a motor vehicle, officers may also respond on foot, bicycle, boat, or motorcycle to calls for police service.

Patrol Division officers are responsible for order maintenance and problem solving in the community. Unlike departmental members assigned to specific tasks, the uniformed patrol officer must be knowledgeable and proficient at a variety of tasks. The uniformed officers are highly trained in recognizing neighborhood concerns in addition to criminal activity.

Officers assigned to this division are the most visible symbols of all city services and considered the foundations on which other police services are delivered.

Captain Susan Coker
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Captain Susan Coker

Captain Susan Coker is the Knoxville Police Department’s East District Patrol Commander and oversees the patrol functions for the North, South, and East Knoxville communities. Captain Coker has been with the KPD since 1996 and has served as a patrol officer, school resource officer, training officer, patrol sergeant, Accreditation Manager, and the department’s Personnel Director. Captain Coker also served on the Crisis Negotiation Team for 15 years and has been a Crisis Intervention Team Officer since 2011. Captain Coker attended Bellevue University where she received a B.S. in Criminal Justice Administration.

Captain Brian Evans
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Captain Brian Evans

Captain Brian Evans is the Knoxville Police Department’s West District Commander and oversees the patrol functions for the area of Knoxville west of I-75 from Downtown Knoxville to Turkey creek.  Those neighborhoods include: Mechanicsville, Lonsdale, Norwood, Cumberland Estates, Fort Sanders / UT, Sutherland Ave, Sequoyah Hills, Bearden, Rocky Hill, Cedar Bluff, West Hills, and Turkey Creek.  Captain Evans has been with KPD since 1998 and has served in numerous positions in the Patrol Division including the East and West Districts, Inspections Divisions and the Traffic Division. Captain Evans holds an Bachelor’s Degree in Organizational Management and a Master’s Degree in Criminal Justice.  

Division Units

• East District
• West District
• Central Business Detail
• Repeat Offender Squad
• Knoxville Community Development Corporation (KCDC) Security Detail
• K-9 Detail
• Motorcycle Unit
• Commercial Vehicle Enforcement Detail
• Hit & Run Investigation Detail
• Red Light Camera Enforcement Program
• Traffic Calming Initiative
• Safe Streets Program
• Animal Control Unit
• Inspections Unit
• Explorer Program
• Crisis Negotiations Unit
• Special Operations Squad
• Explosive Ordnance Disposal Detail
• Mobile Field Force
• Search and Recovery Team
• Marine Unit
• Honor Guard