• Share on Facebook
  • Share on Twitter
  • Share via Email

Phase 1 Core Actions   Show Us Your Mask


KNOX COUNTY HEALTH DEPT. COVID-19 HOTLINE: 865-215-5555 or 888-288-6022
HOURS: Monday thru Friday 9 a.m.-5:30 p.m. and Saturday and Sunday 10 a.m.-2 p.m.

CALL 3-1-1 FOR QUESTIONS REGARDING COVID-19 AND PHASED REOPENING GUIDELINES

CITY & COUNTY COMMUNITY STRATEGY FOR PHASED REOPENING Phase 1Phase 2 ]

    Stress & Coping During Pandemic
     
    Click here for our rental resource center
     
    Click here for food access resources
     
    Click here for financial help
     
The Knox County Health Department (KCHD) has launched a COVID-19 public information line. The hotline number is 865-215-5555 or toll-free at 888-288-6022. The information line will be available from 8 a.m. to 4:30 p.m. EST, Monday through Friday.

Several events scheduled to take place in the City have been canceled by the City or organizers. Please check with event organizers to see if an event has been canceled.

Everyone is being urged to wash your hands, avoid touching your face and to stay home.

The City will continue to keep you updated. You can find the latest information on the Knox County Health Department website but keep in mind this is a rapidly changing situation.


KNOX COUNTY COVID-19 TESTING

COVID-19 testing is available by appointment. Please call KCHD's Public Info Line to make an appointment at 865-215-5555 or toll-free at 888-288-6022. (INFO LINE HOURS: Mon.-Fri., 9 am-5:30 pm and Sat.-Sun. 10 am-2 pm.).
View other Knox County testing locations and additional info
View testing locations for all of Tennessee



CITY OF KNOXVILLE CHATBOT

Visit our chatbot to find answers about COVID-19, other Social Services, the Knox County Reopening Plan and Census 2020.
Chat about COVID-19 or Census


COVID-19 INFORMATION

Información sobre COVID-19 en español
Knox County Health Department
UTK COVID-19 Case Tracking Dashboard
CDC COVID-19 (Coronavirus)
United Way of Greater Knoxville
Tennessee Department of Health 
World Health Organization


CITY & COUNTY LOCAL BUSINESS REOPENING PLAN


PHASE 2

Knox County and the City of Knoxville will begin Phase Two of the community’s reopening plan on Tuesday, May 26, 2020.
 
Most industries can operate in Phase Two if they can maintain safety and health precautions. The Phase Two guidelines are posted on KCHD’s website, titled “Reopening Plan: Phase Two Amendment.” Phase Two builds upon Phase One; if an industry was open in Phase One, they remain open. KCHD will assess the status of Phase Two on June 12, 2020 and will make potential recommendations at that time. 

Read Full News Release
COVID-19 Phased Reopening Plan: Phase Two Amendment [PDF]

MAXIMUM 50 PEOPLE GATHERING
Improper social distancing of group of 50Example: Small Wedding Reception Executed Improperly
• More than 50 people present
• Close proximity to people not within their own household
• 6 feet physical distancing is not being observed
Proper social distancing of group of 50Example: Small Wedding Reception Executed Properly
• 50 people or fewer present
• Households staying together and maintaining 6 feet distancing from others
• Guests are wearing masks when 6 feet distancing from non-household members is not consistent
• Physical distancing guidelines to manage guests present

PHASE 1

  Watch news conference below

Click here to for video in larger view.
   
  COVID-19 Phased Reopening Plan [PDF]
en español [PDF]
  COVID-19 Reopening Phases Chart [PDF]
   
Knox County and the City of Knoxville will begin a gradual, phased-in reopening of businesses Friday, May 1, 2020. The collaborative plan emerged after extensive work from a joint City / County Task Force convened by the Knox County Health Department.

The plan highlights the fact that the community will not be immediately returning to a pre-pandemic “normal”, but instead outlines a 3 phase approach to reopening. Each phase will last a minimum of 28 days.

This plan also emphasizes 5 CORE ACTIONS all individuals are being asked to adhere to throughout the reopening process:
 
• Practice Physical Distancing
• Wear Cloth Face Coverings
• Practice Proper Handwashing
• Clean / Sanitize Surfaces
• Stay Home if Sick

Read Full News Release


BUSINESS RESOURCES

Posters for Businesses - printable posters to help businesses during reopening
• Thank You For Wearing Masks Poster: 
English [PDF]  |  español
• No Shoes, No Shirt, No Mask, No Service Poster:
English [PDF]  |  español

View more Business Resources


EXECUTIVE ORDERS
Click here to view orders issued by City, County & State during COVID-19


MARCH 31, 2020 - MAYOR KINCANNON ISSUES SAFER AT HOME ORDER

Mayor Indya Kincannon  issued a Safer at Home Order (Executive Order No. 4) that went into effect Wednesday, April 1, 2020. This order directly echoed the order issued by the Knox County Health Department on March 23, 2020. The order gave City of Knoxville employees who have enforcement and regulatory authority, the ability to take corrective action within Knoxville city limits against those violating Safer at Home orders. Subsequent orders were issued to extend this order - see order Nos. 5, 6, 7, 8.
View Press Release
View Emergency Executive Order 4 [PDF] - Signed on March 31, 2020
Orden Ejecutiva de Emergencia 4 [PDF]


MARCH 23, 2020 - KNOX COUNTY HEALTH DEPARTMENT ISSUES SAFER AT HOME ORDER

Safer at Home Info On Monday, March 23, 2020, the Knox County Public Health Officer Dr. Martha Buchanan issued an order closing non-essential businesses and encouraging residents throughout Knox County to stay home when possible and avoid gathering in groups of more than 10 people for non-essential purposes. Until further notice, all businesses not performing essential services have been ordered closed for 14 days beginning at 12:01 a.m. Tuesday, March 24. A copy of the order and a complete list of essential service categories can be found at https://covid.knoxcountytn.gov/safer-at-home.html. This new public health measure was an extension of actions the City and County had already taken to reduce public gatherings and contact and was issued in support of local health care partners to help ‘flatten the curve.’
View Press Release
View Knox County Safer at Home Order [PDF]
View Safer at Home FAQs [PDF]


MARCH 20, 2020 - MAYOR INDYA KINCANNON ISSUED EMERGENCY EXECUTIVE ORDER NO. 1

Mayor's Executive OrderMayor Indya Kincannon issued an executive order Friday, March 20, 2020 to close restaurants, bars, gyms and commercial event venues amid growing concerns over COVID-19. The order will allow restaurants and bars to offer delivery and take-out service. Mayor Kincannon said, “Many people in our community will be returning from spring break trips to areas with community spread of COVID-19. I feel it is my responsibility to take all the preventative measures possible to reduce the health impacts in the City of Knoxville.”
View Press Release
View Emergency Executive Order 1 [PDF] - Signed on March 20, 2020
Orden Ejecutiva de Emergencia 1 [PDF]


MARCH 16, 2020 - MAYOR INDYA KINCANNON ISSUED EMERGENCY DECLARATION

On Monday, March 16, 2020, Mayor Indya Kincannon declared a State of Emergency for the City of Knoxville. The Mayor enacted a provision in the City’s charter to give the City the flexibility to take further legal and budgetary action in the midst of the COVID-19 Pandemic. Subsequent orders have been issued to extend the Emergency Declaration weekly - see order Nos. 2, 3, 5, 6, 7, 8, 9, 10, 11, 12.
View Press Release
View Emergency Declaration [PDF] - Signed on March 16, 2020
Comunicado de prensa sobre la declaración del estado de emergencia [PDF]


BE SAFE KNOXVILLE


         


GUIDES




STAY SAFE IN 8 Guidelines for Social Distancing COVID-19 Prevention Guide

NEWS RELEASES


Click here to view list of COVID-19 related news releases

05/22/2020 - KCHD Releases Guidance for Phase Two of Reopening Plan
05/20/2020 - Mayor Makes Statement on Phase 2 of Reopening Plan Starting May 26
05/15/2020 - Zoo Knoxville Reopens May 18, 2020 with COVID-19 Phase 1 Protocols for Safety
05/12/2020 - Mayor, Chief Opt Out of Access to State COVID-19 Database | en español
05/08/2020 - City Court In-Person Appearances Resume May 11, 2020

05/04/2020 - East TN History Center Seeks Stories About Life During the COVID-19 Pandemic
05/01/2020 - Ijams Nature Center Plans Limited Reopening of Facilities May 9
04/30/2020 - City Announces Cancellation of Festival on the 4th
04/27/2020 - City and County Leaders Outline a Local Business Reopening Plan
04/22/2020 - KCHD to offer free COVID-19 testing opportunity at Knoxville Civic Coliseum


VIDEOS


Click here to view list of COVID-19 related videos


05/22/2020 - Knox Co. Health Dept. Daily Briefing
05/21/2020 - Mayor Kincannon Discusses COVID-19 & the Phased Reopening on Facebook Live
05/21/2020 - Knox Co. Health Dept. Daily Briefing
05/20/2020 - Knox Co. Health Dept. Daily Briefing
05/19/2020 - Knox Co. Health Dept. Daily Briefing
05/18/2020 - Knox Co. Health Dept. Daily Briefing
05/18/2020 - Mayor's Minute Weekly Video
05/15/2020 - Knox Co. Health Dept. Daily Briefing
05/14/2020 - Knox Co. Health Dept. Daily Briefing
05/13/2020 - Knox Co. Health Dept. Daily Briefing
05/12/2020 - Knox Co. Health Dept. Daily Briefing
05/11/2020 - Mayor's Minute Weekly Video
05/04/2020 - Mayor's Minute Weekly Video
04/27/2020 - Mayor's Minute Weekly Video
04/27/2020 - Mayors' Joint Press Conference on Reopening Businesses
04/24/2020 - Mayor Kincannon's State of the City Address

Knox County Health Department Daily Briefings
Governor Bill Lee Daily Media Briefings