COVID-19 Help





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      KNOX COUNTY HEALTH DEPT.

      Call the Knox County Health Department (KCHD) COVID-19 Hotline at 865-215-5555 or 888-288-6022.

      HOURS: Monday thru Friday 9 a.m.-5:30 p.m. and Saturday and Sunday 10 a.m.-2 p.m.
      • KCHD's COVID-19 Information


      311 CALL CENTER

      Call the City's 311 Call Center at 311 or 865-215-4311 or Visit our Chatbot to find answers about COVID-19, other Social Services.  

      • Visit the City's Chatbot


      Click here for our rental resource centerClick here for food access resourcesClick here for financial help



      STRESS AND COPING

      Mental Health MindfulnessCovid-19 Counseling Hotline 855-661-9191
      Worried and overwhelmed because of COVID-19?
      The COVID-19 helpline provides emotional support for individuals
      affected by the COVID-19 pandemic in East Tennessee.
      Call 855-661-9191 from 8 a.m. to 5 p.m. Monday-Friday.


      Stress & Coping During PandemicThe outbreak of coronavirus disease 2019 (COVID-19) may be stressful for people. Fear and anxiety about a disease can be overwhelming and cause strong emotions in adults and children. Coping with stress will make you, the people you care about, and your community stronger. Please visit our Stress and Coping resources to find help.