Rachel Butzler
Deputy Director
Public Works Service Center
3131 Morris Avenue
Knoxville, TN 37909

The Public Service Department (PSD) provides the majority of the services residents of City of Knoxville use every day. These services include garbage collection, brush and leaf collection, facility and street maintenance, horticulture services, among others. The PSD is comprised of 292 employees and has a total annual operating budget of $35 million.

The department consists of six divisions: Neighborhood Services, Street Maintenance, Facility Services, Horticulture, Urban Forestry, and Waste and Resources Management. Each division provides unique services and manage contracts that keep our community beautiful, safe, and clean. Please click on the links below to learn more about the services that each division provides or to submit a service request.

If you need general information about Public Service, the City of Knoxville, or if you have a request for one of the services that we provide, please contact 3-1-1 (865-215-4311) or choose from the links below for more information on the routine services we provide.