Enhance public access to the court;
Maintain a neutral, courteous, and fair forum in the resolution of cases;
To increase the quality of services through education, training, and technology;
To provide a safe, efficient, and productive workplace for all court employees and users of the court.
Interpret and enforce the City Codes in a judicial forum;
Create and sustain a customer-oriented quality service that provides maximum access to the Court and promotes public confidence in the justice system;
Provide judicial services for the public;
Provide procedural remedies that promote due process of law to all individuals involved;
Continue being a contributing partner in government toward preserving the City of Knoxville as a safe and vital community.