KUB Encourages Everyone to Dig Safely

Communications Director

Kristin Farley
[email protected]
(865) 215-2589

400 Main St., Room 691
Knoxville, TN 37902

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KUB Encourages Everyone to Dig Safely

Posted: 04/01/2021
April is safe digging month, and KUB reminds excavators that safe digging is important to our community. Safe digging practices should be followed not just in April, but year-round by everyone from home do-it-yourself diggers to professional excavators. Calling 811 is the safe thing to do, and in Tennessee, it’s the law.  

Tennessee State Law requires anyone about to engage in digging, excavation, moving of earth, demolition, or any type of activity that could damage underground utility lines, to notify Tennessee One Call (811) of their intent to dig no less than three business days before the work is to begin. Tennessee One Call will then notify KUB and other member companies about the proposed work and then the utilities at the requested digging site will be marked with paint or flags so customers will know where to safely dig.

A call to 811 is required no matter the size of the project, and the service is free of charge. Locate requests can also be made via the Tennessee 811 mobile app on Android and Apple devices. 

KUB also wants to remind excavators of the following safe digging messages:

Damage to underground utility lines can disrupt service to an entire neighborhood, cause injury or death to the excavators, and result in fines and repair costs. The depths of utility lines vary and multiple lines may exist in the same area.

Excavators should always use extreme caution when they dig and avoid digging within the utility safety zone. The safety zone is a strip of land extending 2 feet on either side of the utility.

Customer-owned service lines such as underground electrical, water, and wastewater are not mapped and therefore may not be marked.  Natural gas service lines are mapped and will be marked. 

Other customer-owned buried lines that are not marked include lines for outside lighting, invisible fencing, irrigation systems, and customer fuel lines.

For more information on National Safe Digging Month, go to www.tenn811.com or visit KUB’s Web site at www.kub.org/safety. Report any damage to a KUB utility line immediately by calling (865) 524-2911.