Courtesy Box

Public Service Director

Chad Weth
cweth@knoxvilletn.gov
(865) 215-2060

3131 Morris Ave.
Knoxville, TN 37909

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The City of Knoxville's Public Service Division provides courtesy dumpsters as a free service to all city residents two times per year. This program assists city residents with the removal of large amounts of bulky trash items from private property. These boxes are for residents only, NOT landlords, realty companies or businesses who have purchased property for rent. Examples of good usage are home cleanouts and neighborhood cleanups.

Requests are scheduled in the order that they are received, however, the wait time is generally at least 2-3 months due to high demand. Because of the long wait list, we encourage residents to plan ahead and place your request as far in advance as possible. Submit a request online or call City of Knoxville 311 at 865-215-4311 to schedule a courtesy box.


NOTE THE RESTRICTIONS POSTED ON THE BOX:
NO tires, concrete, rock, construction debris (siding, sheetrock, roofing materials, 2x4s, etc.), dirt, gas cans, paint cans, chemicals, etc.

Contents are monitored during the disposal process.
Abuse of this policy will result in denial of any future request.


FREQUENTLY ASKED QUESTIONS

Q: How do I get on the schedule for delivery?
A: First, place your request with 311. When it is your turn to be scheduled for delivery, a member of the Public Service Administration staff will call you to schedule the date for your delivery and your preferred placement. Generally you will have at least one week’s notice before the scheduled date.

Q: How long will I have the dumpster for?
A: All dumpsters are left for 7 days.

Q: What time will the dumpster be delivered?
A: Dumpsters are delivered any time between 6 AM and 3 PM, but we cannot schedule delivery for a specific time.

Q: Can the dumpster be placed in my yard?
A: As long as the truck can maneuver in and out of the space and any gates are unlocked and open, yes. However, we do NOT encourage this placement because the truck will often damage the grass. For this reason, you must fill out a waiver for if you would like the dumpster to be placed in a grassy area.

Q: Do I have to be present when the dumpster is delivered?
A: No, but we do ask that you be available by phone in case our driver has any questions upon delivery.

Q: What size are the dumpsters?
A: The dumpsters are 20’ long x 8’ wide x 5’ deep with a door at one end.

Q: Can I request an extension on my courtesy dumpster?
A: Due to the high demand and long waitlist we CANNOT allow extensions. You CAN request up to two dumpsters per year. Please call 311 and place a second request to be put back on the waitlist.

Q: Can I put old appliances in the dumpster.
A: We do allow appliances to be placed in the dumpsters, however, they cannot have any refrigerant, gas, or oil other chemicals in them AND we encourage you to place them at end of the dumpster near the opening so they can be separated and recycled.

Q: Can I schedule a brush trailer to be dropped off at my property?
A: No. Because of the tight schedule for brush collection, we cannot allow brush trailers to be dropped for private use. Please see the website for more information on brush collection.