How to Check the Status of Your Job Application

Civil Service Director

Vicki Hatfield
vhatfield@knoxvilletn.gov
(865) 215-2106

400 Main St., Suite 569
Knoxville, TN 37902

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To receive confirmation and updates regarding your application, you must have an email address. We request that each applicant setup their account with a personal email address so that you may receive confirmation and updates regarding your application. 

 Civil Service does not maintain usernames or passwords. Click on Login Help on the Careers page of the job listing for assistance.

 Upon selecting the second submit button you will be brought back to the "My Career Tools" page, here you will see your application has a status of "Applied." In addition you may select the Job Openings title to review your application. Once the application is in an "Applied" status, NO CHANGES may be made. 

My Applications

To review all applications you have submitted you may select the drop down next to Display application from. Please note applications in a "Draft" status hiring managers will not be able to see; therefore you will not be considered for the position. Only applications in an "Applied" status will be considered.

You have now completed the application process, if you keyed an email address associated with your account you should receive an email informing you that your application has been received. Please make sure to check your junk/spam account as your email may have routed it there.

Please note the following concerning the application process:

1. Once your application has been submitted, you will be notified if you do not meet the minimum requirements for the job or if your application has been rejected for any reason.

2. If your application included a Training & Experience Questionnaire, you will receive a grade notification by mail once the exam has been scored.

3. If the position requires a Written Exam, you will receive an appointment for the examination. After completion of the exam, your score will be mailed to you.

4. The hiring department will call candidates to schedule interviews and select the applicant to be hired. Civil Service is not involved in this process. There are no time restrictions to complete this process.