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For assistance and questions regarding KNOXPLANS, contact knoxplans@knoxvilletn.gov.

The Plans Review and Inspections Division is proud to present a comprehensive digital plan submission and review process called KnoxPlans. KnoxPlans is a new and innovative process that places Knoxville at the forefront of the emerging nationwide technology standard in Plans Review.

KnoxPlans is intended to streamline the plans review process while saving you time and money. KnoxPlans allows you to submit online drawings and other plan documents for an online review thereby eliminating the need for expensive paper copies and costly trips downtown. Once your plans are uploaded, the plans reviewers will review them online and allow you to see the revisions as they are being made. The faster results will allow you more time to make corrections and will help keep your project moving along.

We encourage everyone to take advantage of this process, regardless of your project’s size or type. Please keep in mind that larger projects lead to larger savings with KnoxPlans.

KnoxPlans is live and operational today, so please start now and improve your bottom line immediately.

How Do I Get Started?

A.) Must be able to meet the City of Knoxville Plans Submission Standards for Residential or Commercial.
View Residential Standards (including 1 & 2 family dwellings)
View Commercial Standards (including multi-family dwellings)
B.) Have a PC with internet access.
C.) Have a valid email address.

You must apply for the Plans Review with the City’s Plans Review Office either in person at Suite 505 in the City County Building or by faxing an application to 865-215-2627. During the application process inform the staff you want to submit plans for an online review and provide a valid email address so we can start the process.
Download Plans Review Application [PDF]

You must pay your fees during the application process. Call Rebecca Johnson at 865-215-2991 or Chevelle Lewis at 865-215-2626 to pay your fees with a credit card over the phone or you can visit the Plans Review Office at Suite 505 in the City County Building.
View Plans Review and Building Permit Fee Schedule [PDF]

Once our system receives your Plans Review application, you will get an email invitation. The email will give instructions on how to access the system and upload your plans.